Right of Withdrawal

Right of Withdrawal Policy

Right of Withdrawal for Private Buyers from Germany

Please note that medical instruments & hygiene articles (all articles from the company RUCK & DOVO) as well as all razors are considered hygiene articles and a right of withdrawal is excluded.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us

MANePED GmbH
nagelzange.de
Abt. Endverbraucherservice
Grünstr. 5
42697 Solingen
Fax: 0157 / 35472608
Email: info@nagelzange.de

by means of a clear declaration (e.g., a letter sent by post, fax, or email) of your decision to withdraw from this contract.
You can use the attached sample withdrawal form for this, which is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us.

The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.